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Visitor Powered Technology to Create a Responsive Museum
We are incredibly excited that Bloomberg Philanthropies has funded a three-year initiative as part of Bloomberg Connects and it gives us the opportunity to significantly improve our visitor experience...
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Taking Assumptions with a Grain of Salt
As Shelley introduced in her last post, we have the very ambitious goal of overhauling our visitor experience through an initiative funded by Bloomberg Philanthropies through their Bloomberg Connects...
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Piloting a Future Visitor Experience
A series of internal meetings got us set on the path for this project, but we wanted to test it with our visitors. To do this, we adopted agile planning methodology that relies on pilot projects as...
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Leveraging Technology for Connection
As Sara mentioned in her previous posts, we’ve been careful in this project to let visitor need pave the way toward an idea. It was especially important during our early pilots to stay away from...
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Local Matters
If you’ve been reading the blog lately you know we’ve been taking stock of our digital efforts and making considerable changes. I’ve been discussing what’s not working, but it’s also worth reporting on...
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Going Responsive with Agile Planning
“Three Simple Truths” from The Agile Samurai by Jonathan Rasmussen: 1. It is impossible to gather all the requirements at the beginning of a project. 2. Whatever requirements you do gather are...
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Simply ASK
In previous Bloomberg Connects blog posts we’ve described the iterative process of determining how we can engage the visitor, enhancing their museum experience. The ASK app (our working title) is a...
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Positioning Visitors with iBeacons
When Apple released iOS7 in 2013 one of the new features introduced was iBeacon. This technology would now enable Apple devices to pick up broadcasting signals at short distances from pieces of...
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The Design Spin Cycle
When I started as Web Designer for the museum in January, I assumed I had been hired for a website redesign. Rookie mistake. As you’ve been reading, Shelley, Sara, and others had been hard at work...
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Piloting the Complexities of Migrating iPad Kiosks into ASK
Brian and Jennie have been talking about our forthcoming mobile application, which is one of the public facing components of our Bloomberg Connects project, but our goal is to really transform our...
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Metrics Tell (Part of) the Story
As Shelley mentioned in her previous post, we’ve tweaked our comment kiosks over the past year or so, shifting them to an ask functionality only and are exploring their use as part of Bloomberg...
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Configuring the All-in-One Windows 8 PC into a Gallery Kiosk
In getting our ASK iPad pilot into full swing for Bloomberg Connects we needed to nail down how we were going to present the answers to museum-goers-—a seemingly simple task that unfurled into and...
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Preparing for User Testing
I was very excited by the prospect of user testing in the field when I started working on the Bloomberg Connects project. As a web developer with a passion for user experience design, I really enjoy...
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User Testing ASK with our Members
Earlier this week I covered how we have been testing the ASK app internally. Today I am going to talk about how we user tested with members who were interested in participating and what we learned. Our...
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Agile Baby Steps
By and large, most software in the world is made to a spec enshrined into immutability, then interpreted differently by various parts of the teams building it, and leading finally to a loose coupling...
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One API to Rule Them All
In the web development world, RESTish APIs (Application Programming Interface) have slowly become the de facto standard by which different computing systems are used to communicate with each other....
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Fighting Code Chaos with the Right Framework
From the outset we knew that the dashboard—the web application our audience engagement team will use to answer incoming questions—was going to be a huge undertaking and we knew we had to lay solid...
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Challenges using the iPod Touch for a Mobile Testing Environment
In previous blog posts we’ve discussed the results of our initial user testing. In this blog post we’ll talk about the process and challenges of getting the app into the hands of our testers. We won’t...
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Preparing for a Post-Password Future with Pokemon Cards
Every year a gathering of hackers and information security professionals convene in Washington, DC to discuss how awful and broken the state of computer security is. Passwords are a perennial problem...
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SITU Studio (re)Envisions our Lobby as Part of Bloomberg Connects
We are excited to announce that the Brooklyn based design firm, SITU Studio, will be working with us to create a new, more friendly and welcoming environment in the entry Pavilion and Lobby as part of...
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